7.0.8 Insight Remote Support Installation and Configuration Guide

Chapter 2
Installing Insight Remote Support for the First
Time
This chapter guides you through the Insight RS installation process.
At this point, step 1 below is complete. Perform step 2 to install and configure Insight RS on your Hosting
Device.
If a previous version of Insight RS is installed on your Hosting Device and you want to upgrade, see the
HP Insight Remote Support Upgrade Guide.
Download and Install Insight Remote Support
Before beginning the Insight RS installation, you need to download the Insight RS software package from
the HP Software Depot at: http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?
productNumber=REMOTESUPPORT.
To download Insight RS, complete the following steps:
1. Log on to your Hosting Device using an Administrator account. You must log on as an Administrator
or as a user that is a direct member of the Hosting Device's Administrators group.
2.
Download the .exe file containing the Insight RS installation files from the HP Software Depot.
To begin the installation, complete the following steps:
1.
On the Hosting Device, double-click the self-extracting .exe file that you downloaded from the HP
Software Depot. After the files are extracted, the installation wizard launches and performs a
prerequisite check.
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