7.0.8 Insight Remote Support Installation and Configuration Guide

Installation and Configuration Guide
Chapter 1: Understanding Installation Process and Requirements
software in a Hyper-V server.
Supported VMware Operating Systems
The following VMware versions are supported:
l VMware ESX 4.0 and 4.1 including Update versions
l VMware ESXi 4.0, 4.1, 5.0, 5.1 and 5.5 including Update versions
Support is provided on a VMware ESX or ESXi supported HP ProLiant server utilizing 32-bit or 64-bit
VMware Guests running Windows Server 2008 or 2012 variants as described in "Supported Microsoft
Windows Operating Systems" on the previous page.
Support is provided for the following VMware vSphere capabilities when the Hosting Device is installed in
a VMware Windows virtual machine:
l VMware vSphere vMotion when the Hosting Device is moved to another server in the same cluster
l VMware vSphere Fault Tolerance to provide the hardware resilience of two servers running in parallel
Important: VMware vCenter features that are not supported on a Virtual Machine based
Hosting Device includes VMware Distributed Resource Scheduler (DRS), VMware High
Availability (HA), VM cloning, VM copying and Physical to Virtual (P2V) Migrations with the
VMware vCenter Converter.
Supported Citrix XenServer Operating Systems
The following Citrix XenServer versions are supported:
l Citrix XenServer 5.5 and 5.6 including Update versions
l Citrix XenServer 6.0, 6.1 and 6.2 including Update versions
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