7.0.8 Insight Remote Support Installation and Configuration Guide

Installation and Configuration Guide
Chapter 1: Understanding Installation Process and Requirements
Fulfilling Operating System Requirements
Insight RS 7.0.8 can be installed on a ProLiant server or on a VMware guest.
Important: HP SIM and Insight RS 7.0.8 support different versions of the Microsoft Windows
operating system. If you intend to synchronize Insight RS with HP SIM, make sure the Hosting
Device operating system is supported by both HP SIM and Insight RS. For HP SIM operating
system support, see the HP Insight Management Support Matrix at:
http://www.hp.com/go/insightmanagement/docs.
Supported Microsoft Windows Operating Systems
The following Microsoft Windows operating system versions are supported with English, French, Italian,
German, Spanish, Dutch, Traditional Chinese, Simplified Chinese, Korean, and Japanese International
Server:
l Microsoft Windows 2012 Standard Edition
l Microsoft Windows 2012 Datacenter Edition
l Microsoft Windows Server 2008 Standard Service Pack 2 for x64
l Microsoft Windows Server 2008 Enterprise Service Pack 2 for x64
l Microsoft Windows Server 2008 Datacenter Service Pack 2 for x64
l Microsoft Windows Server 2008 Standard Service Pack 2 32-Bit
l Microsoft Windows Server 2008 Enterprise Service Pack 2 32-Bit
l Microsoft Windows Server 2008 Datacenter Service Pack 2 32-Bit
l Microsoft Windows Web Server 2008 Service Pack 2
l Microsoft Windows Server 2008 R2 including Service Pack 1
Important: Only 64-bit (x64) versions of Microsoft Windows operating systems are supported
when used in combination with HP Systems Insight Manager.
Note: Installing or upgrading Insight Remote Support on a Microsoft Windows server configured
as a domain controller is not supported.
Note: Microsoft Windows Server 2012 Essentials, Windows Server 2012 Foundation, Microsoft
Windows 2000, Windows 2003, Windows XP, Windows Vista, Windows 7 and Windows 8
operating systems are not supported as operating systems for the Hosting Device.
Note: Support for Microsoft Windows Server 2008, Windows Server 2008 R2 and Windows
2012 is limited to the full server version only and is not available for the core version as much of
the required functionality is unavailable in this version. This also excludes the installation of this
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