A.05.80 HP Management Platform Synchronization Installation and Reference Manual (July 2012, 5900-0894)

Introduction to MPS

1 Introduction to MPS

NOTE: Throughout this document the terms HP OpenView Operations Manager and HP

Operations Manager (OM) are used interchangeably.

The Management Platform Synchronizer (MPS) synchronizes incidents between the Central

Management Server (CMS) and OpenView Operations (OVO). This allows the OpenView

management platform to integrate with the remote support technology of HP Insight Remote

Support Advanced.

Hewlett-Packard’s remote support solution provides hardware monitoring to detect problems on HP

hardware and selected multi-vendor products. The remote support technology automatically

analyzes events to diagnose and filter actionable incidents. It then automatically submits these

incidents to the HP support center with repair instructions attached. The HP remote support

technology optimizes the time it takes to communicate, manage, analyze and resolve incidents.

For more information, access the web site: http://www.hp.com/go/insightremotesupport.

NOTE: To install MPS on a CMS it is necessary to read only chapter 2 and chapter 3.