A.05.80 HP Management Platform Synchronization Installation and Reference Manual (July 2012, 5900-0894)

Appendix A

10. Obtain the subject/category key value configured in SolMan Service Desk for synchronized

incidents. Provide the SAP Category key, NOT the name of the category. Please refer to

Appendix A to find out how to configure the Solution Manager to show these keys.

11. Enter this value into the corresponding field

12. Continue to enter all infrastructure which is SAP relevant (refer to section 5-2-4 )

5-2-4 Configuring the infrastructure for SAP Synchronisation

On the MVAA configuration page there is a list of all devices that can communicate their incidents to

Solution Manager.

For each server system that you want to report incidents on, tick the checkbox and enter the

following information:

 The SID in the SAP System ID field

 The SAP Client in the SAP System Client field

 The SAP Installation Number in the SAP Install Number field

 The SAP business partner id for the main contact for this SID in the SAP Partner ID of the

Contact person field