A.05.80 HP Insight Remote Support Advanced Service Brief: Read Before Installing (October 2012)

7
Table 1 Required Managed System Communication Protocols and Components for Insight RSA Services
Hardware Platform
Required Protocols
and Components
Notes
MSA2xxx
SNMP
Configuration collections are not supported.
See the “Modular Smart Array Configuration” chapter in the
Managed Systems Configuration Guide.
MSA23xx
SNMP and
WBEM
Install the WBEM MSA2000 providers on the host device.
See the “Modular Smart Array Configuration” chapter in the
Managed Systems Configuration Guide.
Tape Libraries
SNMP
See the “Tape Library Configuration” chapter in the Managed
Systems Configuration Guide.
Networking
SAN Switches
SNMP
Configuration collections are not available for some switch models
except when they are part of a SAN collection. (See Table 2.)
See the “SAN Switch Configuration” chapter in the Managed
Systems Configuration Guide.
E-Series Switches
SNMP and
Telnet or SSH
See the “E-Series Switch Configuration” chapter in the Managed
Systems Configuration Guide.
A-Series Switches
SNMP and
Telnet or SSH
Configuration collections are not supported.
See the “A-Series Switch Configuration” chapter in the Managed
Systems Configuration Guide.
Power and Cooling Devices
HP Rack-mountable
and Tower UPS
SNMP
Configuration collections are not supported.
See the “UPS Network Module Configuration” chapter in the
Managed Systems Configuration Guide.
HP Modular Cooling
System
SNMP
Configuration collections are not supported.
See the “Modular Cooling System Configuration” chapter in the
Managed Systems Configuration Guide.
Table 2 Required Managed System Communication Protocols and Components for SAN Services Devices
Hardware Platform
Required Protocols
and Components
Notes
Servers
Windows
HP Asset (WMI/DCOM)
Linux
Telnet, SSH Password
or SSH certificate
HP-UX
Telnet, SSH Password
or SSH certificate
OpenVMS
Telnet
Tru64
Telnet, SSH Password
or SSH certificate
AIX
Telnet, SSH Password
or SSH certificate
Solaris
Telnet, SSH Password
or SSH certificate