A.05.80 HP Insight Remote Support Advanced Remote Support Software Manager User Guide (October 2012)
About This Document
Document Purpose and Intended Audience
The HP Remote Support Software Manager User Guide for Insight Remote Support Advanced is
intended for HP Customers and HP Support Personnel who are using the HP Remote Support
Software Manager.
This document provides the necessary information to update and maintain software downloads,
modify configuration settings, perform maintenance tasks, remove and reinstall the software
manager, and lists troubleshooting tips.
Publishing History
Manufacturing Part Number Edition Number Publication Date
5992-6300 Edition 1, A.05.00 January 2009
5900-0342 Edition 2, A.05.30 July 2009
5900-0527 Edition 3, A.05.40 December 2009
5900-0568 Edition 4, A.05.50 August 2010
5900-1251 Edition 5, A.05.60 April 2011
5900-1728 Edition 6, A.05.70 October 2011
Edition 7, A.05.80 October 2012
Related Documents
HP Remote Support Software Manager documentation includes the following documents, available
at:
l HP Insight Remote Support Advanced Central Management Server Configuration Guide
The HP Insight Remote Support Advanced Central Management Server Configuration Guide
provides information about installing, configuring and using HP Insight Remote Support
Advanced.
l Insight Remote Support Advanced Managed Systems Configuration Guide
The Insight Remote Support Advanced Managed Systems Configuration Guide provides
information to validate that the managed systems are properly configured before installing and
configuring Insight Remote Support Advanced on the CMS.
HP Insight Remote Support Advanced (A.05.80)Page 5 of 25