A.05.80 HP Insight Remote Support Advanced Remote Support Software Manager User Guide (October 2012)
Contents
Remote Support Software Manager User Guide 1
Contents 3
About This Document 5
Document Purpose and Intended Audience 5
Publishing History 5
Related Documents 5
Support Information 6
Managing Software Downloads and Installations 7
Introduction 7
Starting the RSSWM GUI 7
Understanding the Packages Window 7
Understanding the Update Policy 10
User Update Policy Settings 11
Factory Update Policy Settings 12
Update Policy 12
Modifying Settings 13
Modifying the Global Update Policy 13
Modifying the Package Update Policy 14
Modifying the Administrator Credentials 15
Modifying the Synchronization Schedule 16
Synchronizing Packages 17
Modifying Company Information 17
Modifying Contact Information 17
Modifying Proxy Settings 18
Performing Maintenance Tasks 20
Checking for Package Updates 20
Synchronizing 20
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