A.05.80 HP Insight Remote Support Advanced Remote Support Software Manager User Guide (October 2012)

Remote Support Software Manager User Guide
Chapter 2: Modifying Settings
RSSWM Credentials Window
3. Enter the Domain, User, and Password for a member of the Administrators group.
4. Click Submit to apply the changes.
5. Return to the Credentials window and click Verify Saved Credentials to verify that the
credentials are correct.
Modifying the Synchronization Schedule
Remote Support Software Manager (RSSWM) package updates can be scheduled in the
Synchronization window. The Synchronization Schedule is a predefined time when RSSWM is
allowed to contact HP to retrieve software updates and synchronize with HP. Data retrieved can
include downloading and installing package updates, if allowed by the Update Policy.
To modify the Synchronization Schedule:
1. Start RSSWM by clicking Start → All Programs → Hewlett-Packard → Remote Support
Software Manager → Remote Support Software Manager User Interface.
2. In RSSWM, select Options → Synchronization. The Synchronization window appears.
RSSWM Synchronization Window – Synchronization
3. In the Synchronization section, choose a time to apply updates from the dropdown menus.
4. Select the day(s) of the week that you want to apply updates. Updates will be applied on these
day(s) of the week at the time selected in the previous step.
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