A.05.80 HP Insight Remote Support Advanced Remote Support Software Manager User Guide (October 2012)
Remote Support Software Manager User Guide
Chapter 2: Modifying Settings
installations must be done manually.
n Do not use RSSWM to update Insight Remote Support – Package updates must be
manually downloaded and manually installed. If this solution is to be used, please remove
RSSWM (see "Removing the Remote Support Software Manager" on page 23).
4. After making your selection, click the Submit button. The Form Submission window is
displayed, confirming the details of the Synchronization Schedule that you selected.
For more information about the Update Policy see "Understanding the Update Policy" on page 10.
Modifying the Package Update Policy
The following section explains how to modify the Package Update Policy. This setting applies only
to the specific package, but will be overridden if the Factory Update Policy is more restrictive.
To modify the Package Update Policy:
1. Start RSSWM by clicking Start → All Programs → Hewlett-Packard → Remote Support
Software Manager → Remote Support Software Manager User Interface.
2. In RSSWM, select Packages in the left menu. The Packages window is displayed.
RSSWM Packages Window
Note: You may mouseover the package name to get more information about that package.
3. Select Set Update Policy in the Actions column of the package. The Package Update Policy
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