A.05.80 HP Insight Remote Support Advanced Remote Support Software Manager User Guide (October 2012)

Remote Support Software Manager User Guide
Chapter 1: Managing Software Downloads and Installations
For example, if a user has set the Package Update Policy to Use Global Update Policy, then the
User Update Policy will be equal to the Global Update Policy.
If a user has set the Package Update Policy to Automatic on-line updates and has set the Global
Update Policy to Manual on-line updates, then the User Update Policy will be Automatic on-line
updates.
If a user has set the Package Update Policy to Manual on-line updates and has set the Global
Update Policy to Automatic on-line updates, then the User Update Policy will be Manual on-line
updates.
Factory Update Policy Settings
The Factory Update Policy is set by the package creators based on the intended function and
business usage of the software package. When determining the Update Policy, the Factory Update
Policy takes precedence only if it is more restrictive than the user settings.
Update Policy
The Update Policy is determined by RSSWM based on the User Update Policy and the Factory
Update Policy, and is the Update Policy that is ultimately applied to an individual package. The
Update Policy compares the user's client-side Update Policy settings (the User Update Policy)
with HP's package specific settings (the Factory Update Policy) to resolve how a package may be
updated. The Update Policy is set to the User Update Policy unless the Factory Update Policy is
more restrictive, as shown in "How the Update Policy Is Determined" below.
How the Update Policy Is Determined
For example, if the Factory Update Policy is Automatic on-line updates and the User Update
Policy is Manual on-line updates, then the Update Policy will be Manual on-line updates.
If the Factory Update Policy is Manual on-line updates and the User Update Policy is Automatic
on-line updates, then the Update Policy will be Manual on-line updates.
HP Insight Remote Support Advanced (A.05.80)Page 12 of 25