A.05.80 HP Insight Remote Support Advanced Operations Guide (October 2012)

Operations Guide
Chapter 1: Overview
receive notifications about managed system and CMS event status changes if email notifications
were configured as explained in this chapter.
Updating CMS Location Information
Important: Only change this information if you have physically relocated your CMS.
The Company name, address, and time zone information is used by the HP Support Center to
identify where your CMS is physically located. Change this information only if you have physically
relocated the CMS.
Updating CMS Administrator Contact Information
Update the primary company contact if the contact has changed or if you have added new staff.
This may or may not be the same individual responsible for managed system support in your
organization. Provide that individual's contact information, including e-mail address, telephone
number, language preference, and hours of availability. The Hours of Availability field is a free text
field.
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