A.05.80 HP Insight Remote Support Advanced Operations Guide (October 2012)

Chapter 4
Enabling a System Health Check
Assessment
System Health Check Assessment (SHCA) reports are an end deliverable of the SHCA proactive
service. The SHCA provides a thorough, broad assessment of the customer’s computing
environment by identifying security, performance and configuration issues before they can impact
critical operations. The SHCA report is enabled when the Insight Remote Support Advanced
Configuration Collector (ACC) Server Performance Collection is run and its data is returned to HP,
where the Technology Services Backend Analysis Framework (BAF) analyzes the data against
sets of best practice system management rules, and produces the SHCA report. Much of the HP-
UX Server Performance Collection data is collected from the HP-UX managed server using the
ACC’s Proactive Analysis Client (PAC).
If you are the customer’s HP Account Team member and want to receive SHCA reports, you must
enable the HP-UX Server Performance Collection to run on the managed servers. In addition, you
may adjust key parameters for the configuration collection, including the duration of the
performance portion of the collection, as well as the Specialist Email address (used to notify the HP
account team member of SHCA report availability).
1. Log on to HP SIM and select the HP-UX system to go to its system page. Click the System
Management Homepage link.
2. In SMH, click the PAC link.
3. Click the Service Details link under the Configuration section of the menu.
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