A.05.80 HP Insight Remote Support Advanced Operations Guide (October 2012)

Operations Guide
Chapter 3: Understanding and Using Unreachable Device Notification (UDN) Service
Checking the Health of UDN
The Health Info window of the Unreachable Device Notification service allows you to run test e-
mails and/or test incidents to verify that the service is functioning appropriately. Those with active
mission critical contracts will see a different option in the Health Info window that allows incident
test submission.
The default Health Info window shows . . .
The mission critical entitled Health Info window shows . . .
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