A.05.80 HP Insight Remote Support Advanced Operations Guide (October 2012)

Operations Guide
Chapter 3: Understanding and Using Unreachable Device Notification (UDN) Service
HP Account Teams have activated event submission in alignment with a higher level
customer contract.
Managing Individual Device Settings
You can manage individual monitored device settings through the Device Settings section of the
Unreachable Device configuration window. This lets you customize the Unreachable Device
service if one of your systems requires special configuration settings.
1. Click Enable or Disable next to the device you want to enable or disable.
2. Click Edit next to the device you want to edit.
3. Modify the appropriate settings, and click Save to return to the Device Unreachable
Configuration window.
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