A.05.80 HP Insight Remote Support Advanced Operations Guide (October 2012)

Operations Guide
Chapter 3: Understanding and Using Unreachable Device Notification (UDN) Service
2. Click Edit next to an e-mail address to update it, or click Delete to remove it.
3. Click Add Email to access the Add Email Address window. The Add Email Address window
displays.
4. Enter the updated e-mail information and click Add Email again.
Managing UDN Global Default Settings
You can manage the UDN global default settings for your managed systems through the
Unreachable Device Configuration window. To edit all of the global default settings:
1. Click Edit List in the Global Default Settings section of the Unreachable Device Configuration
window.
2. Click Edit Settings. The Modify Global Default Settings window displays.
3. Edit the appropriate global default settings and click Save to return to the Device Unreachable
Configuration window.
Note: The Create Incident drop-down list will only be configurable to customers whose
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