A.05.80 HP Insight Remote Support Advanced Operations Guide (October 2012)

Operations Guide
Chapter 2: Remote Support Entitlement
5. Once the RSEC has completed, click Refresh to update the ENT column entries to reflect the
results of the RSEC for the selected system(s).
You can also click the symbol in the ENT column to view details of the entitlement check for
that system in a separate browser window.
Accessing the Entitlement Details Page
You can access the Remote Support Entitlement Details page at any time by clicking the symbol in
the ENT column of the Remote Support System List on the Entitlement tab. The Remote Support
Entitlement Details page also allows you to run an entitlement check for the system you are
currently viewing by means of a run remote support entitlement check now link at the bottom of
the page.
HP Insight Remote Support Advanced (A.05.80)Page 26 of 53