A.05.80 HP Insight Remote Support Advanced Operations Guide (October 2012)

Operations Guide
Chapter 1: Overview
3. Select the Entitlement tab to display the Remote Support System List and choose a system
(by clicking on the system name in the System Name column) to configure for HP Remote
Support services.
4. When the system page loads, select the Tools & Links tab.
5. From the Tools and Links tab, select the Edit System Properties link.
6. Scroll down to the Contract and Warranty Information section of the page.
Caution: The System Information fields at the top of the page SHOULD NOT be
changed since doing so may change whether the system is part of the Remote Support
System List and hence may affect the ability to obtain remote support for that system.
Serial number and product number should not be changed in the top section. Instead, use
the customer-provided fields further down the page in the event that acquired information
needs to be superseded.
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