A.05.80 HP Insight Remote Support Advanced Operations Guide (October 2012)

Operations Guide
Chapter 1: Overview
Discovery. HP recommends maintaining the default (if necessary, Insight Remote Support
Advanced services can subsequently be disabled for individual systems by means of the
Entitlement tab). The alternative is disabling the default so that Insight Remote Support
Advanced does NOT automatically enable all newly discovered eligible systems. This
alternative requires that you manually enable any new managed systems for Remote Support
services.
HP Privacy Statement
You have the choice to receive or decline communications from HP. The default is blank, or opt out.
Please read the privacy statements and determine the best choice for your unique business.
Submitting Updates for the Remote Support Client
Once you have modified your details as described in the preceding subsections, click Submit
Updates and Register.
You only have to register the client once. Subsequently you can update the information you
provided under the Settings tab and save it using the relabeled Submit Updates button.
Adding Individual Managed Systems
Complete the following steps for each individual system for which you require HP Remote Support.
Important: The completion of all available information is required for managed systems to
entitle for both event monitoring and configuration collection. Additionally, you must complete
this configuration for your managed systems before you add them to a SAN or other HP SIM
collection.
1. Log into HP SIM on the CMS.
2. Select Options → Remote Support Configuration and Services.
HP Insight Remote Support Advanced (A.05.80)Page 12 of 53