A.05.80 HP Insight Remote Support Advanced Managed Systems Configuration Guide (June 2013)
Table Of Contents
- Managed Systems Configuration Guide
- Contents
- About This Document
- Insight Remote Support Advanced Managed Systems Overview
- ProLiant Windows Server Configuration
- ProLiant Linux Server Configuration
- ProLiant VMware ESX Server Configuration
- ProLiant VMware ESXi Server Configuration
- Proliant Citrix Server Configuration
- ProLiant c-Class BladeSystem Enclosure Configuration
- Integrity Windows 2003 Server Configuration
- Integrity Windows 2008 Server Configuration
- Integrity Linux Server Configuration
- Integrity Superdome 2 Server Configuration
- HP-UX Server Configuration
- Meeting HP-UX Operating System, Software, and Patch Requirements
- More About WBEM and SFM with Insight Remote Support
- Verifying System Fault Management is Operational
- Creating WBEM Users
- Configuring WEBES to Support WBEM Indications
- Firewall and Port Requirements for HP-UX Managed Systems
- Configuring HP-UX Managed Systems for Proactive Collection Services
- OpenVMS Server Configuration
- Tru64 UNIX Server Configuration
- NonStop Server Configuration
- Enterprise Virtual Array Configuration
- Understanding the Different Server Types and Software Applications
- Command View EVA 8.0.1 and Higher Hosted on the CMS
- Important Port Settings Information
- Important Information Regarding New HP SIM Installations
- Correcting an Existing HP SIM Installation
- Change the WMI Mapper Proxy port in the HP SIM User Interface on the CMS
- Restore Defaults to the wbemportlist.xml file
- Installing and Configuring Command View EVA After HP SIM
- Resetting the Port Numbers when Command View EVA was Installed before HP SIM
- Command View EVA Hosted on a Separate SMS
- Requirements and Documentation to Configure Command View EVA on the SMS
- Overview of Command View EVA 7.0.1 through 8.0.1 with SMI-S Requirements
- SMS System and Access Requirements
- WEBES – EVA Communication
- HP SIM – EVA Communication
- Software Required on the SMS
- Fulfilling ELMC Common Requirements for a Windows SMS
- Installing MC3 on the SMS
- Configuring EVA-Specific Information on the CMS
- Requirements to Support EVA4400 and P6000 with Command View EVA on the ABM
- Enabling User-Initiated Service Mode in Command View EVA 9.3
- Performing a Remote Service Test in Command View EVA 9.3
- Troubleshooting EVA Managed Systems
- P4000 Storage Systems Migration Procedure
- Network Storage System Configuration
- Modular Smart Array Configuration
- Tape Library Configuration
- System Requirements
- Managed Systems Configuration
- Nearline (Tape Library) Configuration
- Secure Key Manager Configuration
- StoreOnce D2D (Disk-to-Disk) Backup System Configuration
- Enterprise Systems Library G3 Configuration
- TapeAssure Service Configuration
- Prerequisites
- Command View for Tape Libraries and TapeAssure Service Installation
- Configure the Command View TL 2.8 CIMOM and TapeAssure Provider
- Configure the Command View TL 3.0 CIMOM and TapeAssure Provider
- HP SIM Device Discovery
- WEBES Configuration
- Create a New SMI-S Protocol in WEBES
- Subscribe to the Command View TL and TapeAssure CIMOM
- SAN Switch Configuration
- E-Series Switch Configuration
- A-Series Switch Configuration
- UPS Network Module Configuration
- Modular Cooling System Configuration
- Glossary
- Index
Managed Systems Configuration Guide
Chapter 13: OpenVMS Server Configuration
4. On the Managed Entities page, click the ID button next to the OpenVMS managed system to verify
that a CSID is collected.
Manually Setting System Properties
The Remote Support Eligible (RSE) rule places eligible devices onto the Remote Support Eligible List
automatically after discovery and without the need to change the HP SIM system properties. For
OpenVMS servers can be problematic because some customers cannot or will not install the required
SMH agents or WBEM providers.
If an OpenVMS server is discovered using HP SIM and does not have the prerequisite SMH agents (Alpha
or Integrity servers) or WBEM providers (Integrity servers), then the the server will likely fail to become
Remote Support Eligible (RSE) in the Insight Remote Support Advanced environment. In order to become
eligible for remote support, the HP SIM system properties need to be changed for each OpenVMS server
where the SMH agents or WBEM providers are not installed.
Use the following procedure to set HP SIM system properties for an Alphaserver running OpenVMS for
remote support eligibility:
1. In HP SIM, select the server to edit, then go to the Tools & Links tab, then select Edit System
Properties.
2. Verify the System subtype 1 drop-down list to HP Alphaserver.
3. Verify the Operating system for tool filtering drop-down list to HP OpenVMS.
4. Go to Options → Remote Support Configuration and Services, and on the Entitlement tab, click
Synchronize RSE. When synchronization completes, click Refresh to reload the Remote Support
System List.
Use the following procedure to set HP SIM system properties for an Integrity server running OpenVMS for
remote support eligibility:
1. In HP SIM, select the server to edit, then go to the Tools & Links tab, then select Edit System
Properties.
2. Verify the System subtype 1 drop-down list to HP Integrity.
3. Verify the Operating system for tool filtering drop-down list to HP OpenVMS.
4. Go to Options → Remote Support Configuration and Services, and on the Entitlement tab, click
Synchronize RSE. When synchronization completes, click Refresh to reload the Remote Support
System List.
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