A.05.80 HP Insight Remote Support Advanced Managed Systems Configuration Guide (June 2013)

Managed Systems Configuration Guide
Chapter 13: OpenVMS Server Configuration
l If a node is served by the same system disk as the installing node, but the user did not add ELMC to
that node, the command shows that WEBES is installed when it is not.
l Conversely, if a node is served by a different system disk from the installing node, and the user added
WEBES to that node, the command does not show that WEBES is installed when it is.
Use the following procedure to install the ELMC software package:
1. Use the Remote Support Software Manager to download the ELMC software package to the CMS.
2. FTP the ELMC software package to the OpenVMS managed system. Place the .exe file in an empty
directory. Ensure that:
n There are no other kits in the directory, especially other versions of WEBES kits.
n There are no old WEBES or WCCProxy files in the directory left over from previous operations.
3. Extract the ELMC installation files:
$ run ELMC_<version>.exe
4. Run the installation command and follow the prompts:
$ @wccproxy_install install
Note: The command executes the DCL script wccproxy_install.com in the current
directory. Do not run the product install wccproxy command that would normally be used to
install a PCSI-based product. This command aborts and prompts you to run the wccproxy_
install.com script instead. Set your default directory to the one containing the file
wccproxy_install.com, created by extracting the ELMC .exe file in the previous step.
The kit will install and finish with no user prompting. When the DCL prompt ($) returns, the install has
finished and the ELMC (WCCProxy) process will be running.
Updating the ELMC Protocol in the WEBES User
Interface
Because WEBES is automatically installed on the CMS before the ELMC depot package can be
distributed and installed to your managed system, you need to log on to the WEBES interface on the CMS
and modify the communication protocol to include ELMC. Complete the following steps on your CMS:
1. Open the System Event Analyzer Interface:
Start → Programs → Hewlett-Packard Service Tools → Service Event Analyzer → Service
Event Analyzer
2. On the toolbar at the top of the screen, click on the Configure Webes Managed Entities icon.
3. Choose your managed system from the list and click on the hostname link.
4. On the Managed Entity Properties screen, choose to enable ELMC in the drop-down list.
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