A.05.80 HP Insight Remote Support Advanced Managed Systems Configuration Guide (June 2013)

Table Of Contents
Managed Systems Configuration Guide
Chapter 11: Integrity Superdome 2 Server Configuration
n System Type Management Processor
n System Subtype HP Integrity Superdome 2
n Product Model Superdome 2 Onboard Administrator
n OS Name Embedded
n OS Type Embedded
3. In the Entitlement Information section, verify the following field values:
n Customer-Entered serial number The serial number of the complex reported here matches that
reported by the OA in "Superdome 2 OA Configuration Verification" on the previous page.
n Customer-Entered product number The product number of the complex reported by the OA.
The complex serial number and complex product number values are displayed in this section
because HP SIM populates the serial number field in the Product Description section with the
OA module’s serial number and does not report a product number for the OA module. The complex
serial number and product number values entered here are used by the Remote Support Client for
service entitlement verification.
Note: This field populates automatically after HP SIM discovers the OA and would be
overwritten by manual data entry on the System Property page. Do not overwrite this field with
new information in the System Properties page.
4. Click Tools and Links, select the Edit System Properties link and enter the Contract and
Warranty Information field values for the OA to entitle the OA to send service events to HP.
5. WBEM Providers running on the Superdome 2 partitions will also send events to the CMS. Because
the partitions are different network entities (different IP names and addresses) than the OA, they also
need to be entitled and enabled to enable Insight Remote Support Advanced to send their events to
the HP Support Center.
Repeat the following steps for each Superdome 2 partition discovered in Step 1 above:
a. Click the All Systems link in HP SIM, locate and click the System Name link for the Superdome
2 partition.
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