A.05.80 HP Insight Remote Support Advanced Managed Systems Configuration Guide (June 2013)

Chapter 11
Integrity Superdome 2 Server Configuration
This chapter describes how to configure Insight Remote Support Advanced support for the Superdome 2
using WEBES 6.4 and HP SIM.
Note: See the Insight Remote Support Advanced A.05.80 Release Notes for information on HPSIM
versions supported by Insight Remote Support Advanced A.05.80. HP recommends to always
upgrade to the latest Insight Remote Support Advanced release and the latest HPSIM release and
hotfix to ensure that HPSIM and WEBES can fully support new features and events supported by
new Superdome 2 firmware releases.
Superdome 2 Monitoring Overview
The Superdome 2 system complex has 2 independent interfaces that report event indications: the HP-UX
partitions and the Superdome 2 Onboard Administrator (OA). HP-UX System Fault Manager (SFM)
monitors the IO devices within the partition domain and initiates WBEM indications when it determines an
important event has occurred. The OA monitors the remainder of the system hardware and generates WS-
Management indications when it determines that an important event has occurred. To enable complete
system monitoring, both the OA and the partitions must be monitored.
Insight Remote Support Advanced uses HPSIM to discover the devices to be monitored and informs
HPSIM when a service incident has been analyzed and logged to the Support Center. HPSIM must be
configured to discover all partitions and the OA using login credentials, and in addition, HPSIM should be
configured to monitor all partitions and the OA for event indications. The WEBES component of Insight
Remote Support Advanced queries the HPSIM database and extracts from it the information it needs to
establish monitoring subscriptions with the partition SFM WBEM interfaces and the Superdome 2 OA WS-
Man interface and then automatically establishes these monitoring subscriptions. When WEBES
processes an indication and determines that service intervention is required it will initiate a service
incident request to the Support Center and it will alert users to this occurrence in three ways:
l It adds the event to the notification page of its GUI.
l It sends a Service Trap to HPSIM such that HPSIM may record and display this occurrence.
l It sends an email, if configured to do so.
The event information detailed on the WEBES notifications page and in the HPSIM event details page
includes the event identifier for the service incident that was processed by the Support Center data center.
The components of this process are:
1. Verify the Superdome 2 OA is properly configured for monitoring. (See "Superdome 2 OA
Configuration Verification" on the next page.)
2. Discover the Superdome 2 partitions with HP SIM and configure the Superdome 2 OA system
properties. (See "HP SIM Configuration" on the next page.)
3. Configure HP SIM to monitor Superdome 2 OA events. (See "Monitoring WS-Man Events with HP
SIM" on page 65.)
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