A.05.80 HP Insight Remote Support Advanced Managed Systems Configuration Guide (June 2013)

Managed Systems Configuration Guide
Chapter 7: ProLiant c-Class BladeSystem Enclosure Configuration
o
HP Care Pack Serial Number
o
Compaq Contract ID
o
SAID
Note: If the SAID is not entered, this may effect the flow of data to some backend systems
such as eSMG and SVR.
o
System Handle
n Entitlement ID – The value of the contract ID itself.
n Obligation ID – The Compaq Software Obligation ID for some North and Latin American
customers whose Entitlement Type is HP Care Pack Serial Number or Compaq Contract ID. A
customer who has a Platinum, Gold, or Silver pre-merger Compaq contract should provide a Red
Access ID (also called an Obligation ID).
n Custom Delivery ID – The Custom Delivery ID is a free text field that can be populated for each
individual managed system. In some circumstances, this field may be populated by an HP
Representative to allow customized handling/routing of reported incidents. In those instances, the
field must be populated with a unique value associated with the customized handling that is
required.
Determination of the unique value must be done by an HP Representative working with the HP
Automation Team TS that sets up the customizations. Unless such special circumstances are
identified, and agreed upon, the field should always be left blank. Failure to follow this guidance
could result in incorrectly handled incident reports. Customers should contact their HP Account
Team representative for more details.
Verify Connectivity to the CMS
1. In a Web browser, open the HP BladeSystem Onboard Administrator.
2. In the log on screen, enter your user name and password and click Sign In.
3. Expand Enclosure Information → Enclosure Settings.
4. Click SNMP Settings.
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