A.05.80 HP Insight Remote Support Advanced Managed Systems Configuration Guide (June 2013)

Managed Systems Configuration Guide
Chapter 2: ProLiant Windows Server Configuration
documented in the HP Insight Remote Support Advanced Central Management Server Configuration
Guide.
Note: The WBEM IM Providers are optional in the PSP install. Make sure you select them while
installing PSP.
Installing System Management Homepage
System Management Homepage (SMH) is also part of the PSP. It provides additional reporting
capabilities on the managed system itself. While not mandatory for Insight Remote Support Advanced, if
you have not configured your SNMP services correctly to communicate with the CMS during Insight
Management Agent installation you can use SMH to reconfigure those settings. If you have installed both
the default SNMP configuration and the optional WMI configuration while installing the PSP, then SMH
will default to the WMI configuration and you may need to reset it to the SNMP configuration if you choose
to get your hardware events through SNMP.
Note: SMH is installed by default on the CMS with the Insight Remote Support Advanced solution.
Disabling User Account Control in Windows 2008
In Windows 2008, WMI fails to connect to the namespace root\WMI if User Account Control (UAC) is
enabled. Use one of the below procedures to disable UAC, depending on which version of Windows 2008
you are using. To perform this procedure, you must be logged on as a local administrator or provide the
credentials of a member of the local Administrators group.
To turn off UAC in Windows 2008:
1. Click Start, and then click Control Panel.
2. In Control Panel, click User Accounts.
3. In the User Accounts window, click User Accounts.
4. In the User Accounts tasks window, click Turn User Account Control on or off.
5. If UAC is currently configured in Admin Approval Mode, the User Account Control message appears.
Click Continue.
6. Clear the Use User Account Control (UAC) to help protect your computer option, then click OK.
7. Click Restart Now to apply the change right away, or click Restart Later, then close the User
Accounts tasks window.
To turn off UAC in Windows 2008 R2:
1. Click Start, and then click Control Panel.
2. In Control Panel, click User Accounts.
3. In the User Accounts window, click User Accounts.
4. In the User Accounts tasks window, click Change User Account Control settings.
5. If the User Account Control dialog box appears, confirm that the action it displays is what you want,
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