A.05.80 HP Insight Remote Support Advanced Managed Systems Configuration Guide (June 2013)

Glossary
Central Management Server
A system in the management domain that executes the HP Systems Insight Manager software. All
central operations within HP Systems Insight Manager are initiated from this system.
collections
The term within HP SIM for grouping system or event searches.
While HP SIM uses the term collection in reference to a group of managed systems, Insight Remote
Support Advanced uses the term configuration collection in reference to data collected from a
managed system. This data is communicated to HP for proactive analysis.
configuration collection
Insight Remote Support Advanced uses the term configuration collection in reference to data collected
from a managed system. This data is sent to HP for proactive analysis.
Note that HP SIM uses the term collection in reference to a group of managed systems.
data collection
See "configuration collection" above.
discovery
A feature within a management application that finds and identifies network objects. In HP
management applications, discovery finds and identifies all the HP systems within a specified network
range.
Domain Name Service
A service that translates domain names into IP addresses.
Event Log Monitoring Collector
The ELMC (formerly called WCCProxy) provides error condition detection of the event log and
communicates these events to WEBES.
Enterprise Virtual Array
EVA is a high performance, high capacity and high availability virtual RAID storage solution for high-
end enterprise environments.
identification
An aspect of the discovery process that identifies the management protocol and type of system.
Insight Remote Support Advanced
Insight Remote Support Advanced provides proactive remote monitoring, diagnostics, and
troubleshooting to help improve the availability of supported HP servers and storage systems in your
data center. HP Insight Remote Support reduces cost and complexity through support of systems. HP
Insight Remote Support securely communicates hardware incident information through your firewall
and/or Web proxy to the HP Support Center for reactive support. Additionally, based on your support
agreement, system information can be collected for proactive analysis and services.
HP Care Pack Services
HP Care Packs can be purchased with HP products and services to upgrade or extend standard
warranties with enhanced support packages. They reduce downtime risks with support levels from
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