A.05.80 HP Insight Remote Support Advanced Managed Systems Configuration Guide (June 2013)

Chapter 1
Insight Remote Support Advanced Managed
Systems Overview
Understanding Managed Systems Prerequisites
To use Insight Remote Support Advanced you need at least two pieces of hardware: a supported
Windows ProLiant server to be used as the Central Management Server (CMS) and at least one managed
system. Before you get started, verify Insight Remote Support Advanced supports your managed
systems. This document provides the necessary information to validate your hardware is properly
configured before you install and configure the Insight Remote Support Advanced software on your CMS.
Identify Communication Protocols for Your Managed
System Types
Managed systems can communicate with the CMS using one or more of the following protocols:
l SNMP
SNMP must be installed on managed systems that require SNMP to communicate.
l WBEM
WBEM must be installed on managed systems that require WBEM to communicate. You must have
the WBEM providers installed and configured and you must identify the credentials for those managed
systems before you complete the CMS configuration.
Important: When monitoring managed systems using WBEM credentials, if you change the
username/password, or if the credentials expire as part of your security policies, you must modify
those corresponding credentials in HP SIM on the CMS to continue monitoring your managed
system(s).
l ELMC
The Event Log Monitoring Collector (ELMC) provides error condition detection of the event log and
communicates these events to WEBES.
If you have not configured SNMP or WBEM for your managed systems, the devices will not communicate
with the CMS and your events and managed system configuration collections will not be sent to HP for
support.
The required communication protocol(s) are determined by the managed system type. Read the
appropriate managed system chapter(s) in this document to understand what configuration is necessary
for your specific managed system. Some managed system types can use multiple communication
protocols. Which protocol you choose depends on your security strategy and preferences.
In some cases more than one protocol will be required. Some protocols may be used by HP SIM to
discover managed systems while other protocols may be used to monitor hardware events or retrieve
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