A.05.80 HP Insight Remote Support Advanced Managed Systems Configuration Guide (June 2013)

Managed Systems Configuration Guide
Chapter 16: Enterprise Virtual Array Configuration
1. Confirm that the SMS and its associated EVA devices are enabled for Remote Support in the
Entitlement page of the Remote Support and Configuration Services option in HP SIM.
2. Open a command window on the SMS and execute the command wccproxy status. It should return
the output The WCCProxy service is running.
3. Execute the command wccproxy test. This should write a test event to the Windows Application
Event log on the SMS. ELMC (the WCCProxy process) on the SMS should then read the new event
within five minutes and send the event data to WEBES on the CMS.
WEBES on the CMS then analyzes the test event and sends a notification to HP SIM and the
Remote Support Client (RSC) on the CMS.
If you have an open Web browser connection to the WEBES SEA Web interface on the CMS, you will
also see the resulting Problem Report in your Web browser. Likewise, the WEBES Problem Report
should appear in the HP SIM Web interface, and in the RSC User Interface, and in the HP Remote
Support backend systems viewed through the Application Management Console (AMC).
Requirements to Support EVA4400 and P6000
with Command View EVA on the ABM
The introduction of the EVA4400 included a new module to the HSV300 controller pair that installs
Command View EVA on the array. This is called Array Based Management or ABM which has a network
interface for access across the LAN. The ABM is not capable of hosting SMI-S in the array, so SMI-S is
required to be hosted elsewhere in the LAN to serve as a proxy connection to the array.
The Command View EVA installation kit allows for SMI-S to be installed independently on a designated
server. SMI-S can be installed on the Insight Remote Support Advanced CMS or another supported server
in the LAN. The procedures regarding port conflict explained earlier in this chapter are pertinent to
configuring SMI-S on the CMS, as HP SIM will need to connect to the array through the SMI-S assigned
port.
1. SMI-S includes a utility called discoverer.bat used to configure the connection to the array ABM.
This allows the SMI-S to pass connection requests to the array using the IP address and credentials
for the target ABM. This procedure is invoked by running the following file:
C:\Program Files\Hewlett-Packard\SMI-S\EVAProvider\bin\discoverer.bat
This will open a command window:
Figure 15.10. SMI-S ABM Configuration
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