A.05.80 HP Insight Remote Support Advanced Managed Systems Configuration Guide (June 2013)

Managed Systems Configuration Guide
Chapter 16: Enterprise Virtual Array Configuration
Disk space: A total of 40MB must be available at install time on the drive where the Windows operating
system is installed (%SystemDrive%, typically C: by default). A total of 30MB are used after installation
completes.
Installation Conditions and Requirements
Location of ELMC software: The ELMC for Windows component that was downloaded from Remote
Support Software Manager (RSSWM) to the CMS must be copied to a local drive on the managed system.
The installation gives an error if you map to a drive letter belonging to another system.
Important: The ELMC installation must be done from a local drive on the SMS and does not support
installation from remote mapped shares.
Required Permissions and Access
To install, remove, or update ELMC, the user ID must be one of the following:
l A member of the Administrators group on the machine
l A member of a group that is a member of the Administrators group on the machine. For example, if your
user ID is a Domain Admin, and you have added Domain Admins to the Administrator group on the
local machine, then you have the necessary permissions. To add Domain Administrators to the local
Administrator group, use the specific procedure relevant to your operating system.
ELMC provides a communication path for WEBES to monitor the event data written by Command View
EVA. Once this communication path is established, WEBES analyzes the event data found in the
Windows Application Event Log. If the Application Event Log has not been cleared, this initial analysis can
take a long time to complete and consume bandwidth on both the SMS and CMS. Also, the SEA Test
event sent at the end of the installation, and any new events can not be delivered until the initial scavenge
is completed.
The best practice is to archive the old event data and clear the Application Event Log prior to installation to
reduce this overhead. WEBES recommends that the Application Event Log Properties be set to be a
minimum size of 10MB with an ‘as needed’ overwrite time. These settings may require adjustment based
on the environment. For more details, see "Clearing the Event Log on the SMS" on the next page.
Configuring the SNMP Service
You must set up the Community and IP address to the CMS in the SNMP Server Properties so that the
ProLiant SMS can work as a Managed Server reporting to the CMS. To configure the SNMP Service, do
the following:
1. From Services, right click on SNMP Service and select Properties.
2. Select the Security tab and enter the Community name from the HP SIM Global Protocol Settings
page in HP SIM.
3. To check the community name defined in HP SIM, do the following:
a. Go to Options → Protocol Settings → Global Protocol Settings.
b. In the Default SNMP settings area of the Global Protocol Settings page, check the entry in the
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