A.05.80 HP Insight Remote Support Advanced Managed Systems Configuration Guide (June 2013)

Managed Systems Configuration Guide
Chapter 16: Enterprise Virtual Array Configuration
Command View EVA documentation includes additional information for setting up custom administrator
accounts. In the event that you are unable to get HP SIM to discover the EVA array after setting the
WBEM credentials, or if you are unsure of the password settings, go to "Troubleshooting SMI-S
Credentials" on page 128 for a description of how to modify or reset these credentials. Also see
"Troubleshooting WBEMDISCO" on page 130 that describes the use of the WBEMDISCO utility, which
can be used to test the username and password.
Note: There may be other applications that use HP SIM as an interface to the EVA, (for example,
Storage Essentials). Such applications may require write access if they perform active management
functions. In this case you should verify that the cimuser account is associated with a Windows
account that had HP Storage Admins group privilege.
Software Required on the SMS
The following software applications are required on the SMS to allow Insight Remote Support Advanced
supportability for both the SMS and the EVA:
l Supported versions of HP StorageWorks Command View EVA, which includes SMI-S (which is
required for EVA Remote Support).
l The Command View EVA kit installs SMI-S by default. SMI-S is comprised of two components (SMI-S
CIMOM and SMI-S EVA), both of which components are required on the SMS.
Important: While SMI-S is optional in the Command View EVA installation (although, by default it
is included in the standard installation), it is required on the SMS for Remote Support of EVA
devices and it should not be deselected if you choose to perform a custom installation for
Command View EVA.
Caution: If the SMS has had multiple versions of Command View EVA installed, there may be
persistent files and/or registry entries that can have a negative effect on the operation of SMI-S.
For more details, refer to the following advisory: HP StorageWorks Command View EVA v6.x to
v7.0 Upgrade Issue with the v5.0.3 Patch Installed.
l Windows ELMC, also known as WCCProxy, downloaded onto the CMS to be installed on the SMS for
support of EVA devices.
l ProLiant Insight Management Agents is required for HP SIM and Insight Remote Support Advanced to
identify the SMS as a managed system. HP SIM supports IM Agent Version 6.30 or greater, but it is
recommended that you upgrade to the latest available version.
l SNMP Services is also required for HP SIM and Insight Remote Support Advanced to support the
SMS as a managed system.
Fulfilling ELMC Common Requirements for a
Windows SMS
The managed system (SMS) must meet the following basic requirements before you install ELMC, in
addition to the SMS requirements stated above.
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