A.05.80 HP Insight Remote Support Advanced Central Management Server Configuration Guide (October 2012)
Central Management Server Configuration Guide
About This Document
Acronym Formal Term Definition
availability virtual RAID storage solution for high-end
enterprise environments.
HP SIM Hewlett-Packard Systems
Insight Manager
HP SIM is a unified server and storage management
platform. From a single management console,
administrators can manage their complete HP server
and storage environment with a secure management tool
set.
ISEE Instant Support Enterprise
Edition
ISEE is the predecessor software for Insight Remote
Support Advanced and is no longer supported.
MC3 Remote Support Common
Components
MC3 provides unique identifying information for events
transmitted to HP.
MVAA Multi-Vendor and Application
Adapter
MVAA is a software package that enables Management
Platform Synchronizer to support HP Operations
Manager and Multi Vendor Support. Your HP Account
Team can provide additional information about these
products.
RDC Remote Device Collection RDC is the process of collecting configuration
information through Remote Support technologies to
deliver proactive remote support services.
RDM Remote Device Monitoring RDM is the process of capturing hardware events from
managed systems, filtering those events at the CMS,
submitting actionable events to HP through Insight
Remote Support Advanced and providing support for
those events based on the customer's level of support
entitlement.
RSCC Remote Support Configuration
Collector
RSCC is installed on the CMS to handle configuration
collections.
RSCCE Remote Support Configuration
Collector Extension
RSCCE extends RSCC by adding remote execution
capability for Windows computers.
RSNC Remote Support Network
Component
Supports Network Services for entitled HP Customers.
RSSWM Remote Support Software
Manager
RSSWM is a required component for the Insight Remote
Support Advanced solution. It is installed through HP
SIM on the CMS.
SFM System Fault Management SFM is the HP-UX fault management solution that
implements WBEM standards. SysFaultMgmt
integrates with other manageability applications like HP
SIM, HP SMH, and any other WBEM-based client such
as WEBES.
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