A.05.80 HP Insight Remote Support Advanced Central Management Server Configuration Guide (October 2012)

Central Management Server Configuration Guide
Chapter 4: Configuring Information for Managed Systems
For CMS connectivity, shown at the top of the page, all of the following three pieces of information must
succeed for the icon to show a green checkmark:
l Connectivity of CMS to HP.
l If disk space of the CMS is below a certain threshold.
l The state of the Remote Support Client. Only the active state is green.
The status of the managed systems are shown in the table. You can validate the status individual
managed systems by selecting the check box and choosing Verify Selected Devices from the Action
List, and clicking Run Action.
l Monitoring – Shows whether the device has proper connectivity for event monitoring.
l Basic Collection – Shows whether the device has the proper connectivity for Basic Collections.
l Advanced Collection – Shows whether the device has the proper connectivity for Advanced
Collections.
l SAN Storage Collection – Shows whether the device has the proper connectivity for SAN Storage
Collections.
Checking Contract and Warranty Support Levels
This section assumes that you have already registered the Remote Support Client software as directed in
"Registering the Remote Support Client and the CMS" on page 40. This section is a series of validation
steps to verify that your systems, configured for Remote Support, are currently communicating the correct
Entitlement information to the HP Support Center.
This section, and the Contract and Warranty task described within, cover a functionality of HP SIM that
allows you to check the entitlement status of any system in your enterprise against HP's current
entitlement information for your own informational, reporting, and planning business purposes. This is
different from the Remote Support Entitlement Check explained in HP Insight Remote Support Advanced
Operations Guide, in that the Remote Support Entitlement Check (RSEC) functionality validates that
events submitted by an eligible system will pass entitlement and be monitored by the HP Support Center
for support purposes only.
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