A.05.80 HP Insight Remote Support Advanced Central Management Server Configuration Guide (October 2012)

Central Management Server Configuration Guide
Chapter 3: Remote Support Configuration and Registration
You may enter up to three additional account contacts in the Additional Information fields. Information
might include additional or off-hours contacts, pager numbers, or other relevant information about your
business contacts that you want to communicate to HP.
Providing HP Account or Service Provider Contact
Information
If an HP Account Team member or a Service Provider configures Insight Remote Support Advanced on
your CMS, he/she will enter the appropriate Service Provider Contact information. However, if you, our
Customer, are configuring your own instance of Insight Remote Support Advanced, please leave these
fields blank.
Service providers may also enter information for up to three additional contacts in the free text fields.
Information might include additional contacts for different support agreements or other relevant information
to communicate to HP.
Providing Proxy Server Information
If you are using a Web Proxy Server for Internet access from your enterprise, you must configure the Web
Proxy settings by means of the Settings tab under the HP Remote Support Configuration and Service
option. For registration to succeed, this Proxy Configuration must be completed before you register the
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