A.05.80 HP Insight Remote Support Advanced Central Management Server Configuration Guide (October 2012)

Central Management Server Configuration Guide
Contents
Configuring the CMS to Use DNS 21
Windows 2008 21
Verifying CMS Connectivity with HP 22
Install and Configure HP SIM 23
Installing Insight Remote Support Advanced on the Central Management Server25
Upgrade Insight Remote Support Advanced 25
Installing Insight Remote Support Advanced for the First Time 27
Remote Support Configuration and Registration 40
Understanding Configuration and Registration 40
Registering the Remote Support Client and the CMS 40
Providing CMS Location Information 41
Providing CMS Administrator Contact Information 41
Providing HP Account or Service Provider Contact Information 42
Providing Proxy Server Information 42
Configuring Email Notifications 43
Enabling Systems for Remote Support Upon Discovery 43
HP Privacy Statement 44
Submitting Updates and Registering the Remote Support Client 44
Configuring WEBES for Email Notifications 45
Entitling the CMS 46
Configuring Information for Managed Systems 47
Configuring Information Required for Remote Support Monitoring 47
Option A: Configuring Individual Managed Systems 48
Option B: Configuring Multiple Systems (Collections) 52
Configuring and Applying WBEM Credentials for Supported Managed Systems 58
Verifying Communication Using the Service Health Tab 60
Checking Contract and Warranty Support Levels 61
How to Run the Contract and Warranty Task against an Individual System 62
Configuring Service Providers 64
Remote Support Configuration Collector Services 66
About HP SIM and HP Remote Support Configuration Collector (RSCC) 66
About Basic Server Configuration Collections 66
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