A.05.80 HP Insight Remote Support Advanced Central Management Server Configuration Guide (October 2012)

Central Management Server Configuration Guide
Chapter 1: Insight Remote Support Advanced Prerequisites
Identify Required System Information
The table below identifies the information required to configure your CMS. Capture this information before
you proceed with Insight Remote Support Advanced.
Required Item Value
Fully Qualified Host Name
IP Address
Site (physical location of CMS)
Serial Number
Product Number
SAID or System Handle
Primary Support Contact
Primary Support Contact's phone number
Primary Support Contact's e-mail address
Primary Support Contact's hours of availability
Additional Support Contact's phone number
Additional Support Contact's e-mail address
Proxy Server to be used by CMS (if applicable)
Proxy Server Port
Proxy Server User Name
Proxy Server Password
SMTP Server Name
SMTP Server Port (the default is 25)
Selected e-mail address to initiate remote support
communications within your enterprise
Selected e-mail address(es) to receive remote
support communications within your enterprise
WBEM Domain User Name and Password
Needed for Windows managed systems to allow
WMI communications between the CMS and the
managed systems that use WBEM.
Table 1.1 Required Information for Your CMS
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