A.05.80 HP Insight Remote Support Advanced and Remote Device Access Security Overview (October 2012)

Summary of Network Ports for Servers
The following tables summarize all ports that might be used in Insight Remote Support Advanced for Servers. See Table B-1 for ports that are
required for basic system operation.
Central Management Server (CMS)
Table C.1. CMS Connectivity - Firewall/Port Requirements
Protocol Ports Source Destination Function Configurable Optional
TCP 25 CMS Customer-
Designated SMTP
Server
Email notifications No Required
TCP 443 or
web
proxy
port
CMS services.isee.hp.com
or Web Proxy
Transport of hardware events and data collections
to HP, synchronization of submission status from
HP to CMS, requests for device contract,
warranty information and health-check data
No Required
ICMP N/A CMS Managed Systems Provides system reachability (ping) check during
system discovery and before other operations.
Note that HP SIM can be configured to use TCP
port 5989 to simplify firewall settings.
No Recommended
TCP 80 or
web
proxy
port
CMS software.hp.com or
Web Proxy
Software application download No Recommended
TCP 2381 Customer's
Web Browser
CMS HP SMH secure web server (HTTPS) and RDC
from managed systems
No Recommended
TCP 50000 Customer's CMS HP SIM Web server No Recommended
Appendix C
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