A.05.70 HP Insight Remote Support Frequently Asked Questions (October 2011, 5900-2079)

Functionality

HP Insight Remote Support

Standard

HP Insight Remote Support

Advanced

Multivendor

product

coverage

Selected non-HP devices, which are

covered by an HP contractual support

agreement:

 IBM Windows server

 Dell Windows server

Selected non-HP devices, which are

covered by an HP contractual support

agreement:

 IBM AIX and Windows server

 Dell Windows server

 Sun Solaris server

 CISCO

 Brocade

 Plus many more network devices

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Question 16: Where do I get more information and support for HP Insight

Remote Support?

Answer: For more information, visit http://www.hp.com/go/insightremotesupport.

To answer support questions for this software, it is always advisable that you read the Release

Notes for your HP Insight Remote Support solution (either HP Insight Remote Support Standard

Release Notes or HP Insight Remote Support Advanced Release Notes). The Release Notes

provide information on the supported products and prerequisites.

The HP Insight Remote Support Standard Hosting Device Configuration Guide and HP Insight

Remote Support Advanced Central Management Server Configuration Guide are designed to

help and guide you through a successful installation and configuration. If you need further

support for your HP Insight Remote Support solution, then this is available through your local

HP Response Center. Please refer to www.hp.com/go/rstechsupport for contact details.

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The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.

Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or

omissions contained herein.

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.

5900-2079, Updated October 2011 for A.05.70, Rev 6.0