A.05.70 HP Insight Remote Support Advanced Remote Support Software Manager User Guide (October 2011, 5900-1728)
Contents
Remote Support Software Manager User Guide 1
Contents 3
About This Document 5
Document Purpose and Intended Audience 5
Publishing History 5
Related Documents 5
Support Information 5
Managing Software Downloads and Installations 7
Introduction 7
Starting the RSSWM GUI 7
Understanding the Packages Window 8
Understanding the Update Policy 11
User Update Policy Settings 11
Factory Update Policy Settings 12
Update Policy 12
Modifying Settings 14
Modifying the Global Update Policy 14
Modifying the Package Update Policy 15
Modifying the Administrator Credentials 16
Modifying the Synchronization Schedule 17
Synchronizing Packages 18
Modifying Company Information 18
Modifying Contact Information 19
Modifying Proxy Settings 20
Performing Maintenance Tasks 21
Restarting the Remote Support Software Manager 21
Checking for Package Updates 21
Synchronizing 21
HP Insight Remote Support Advanced (A.05.70)Page 3 of 26