A.05.70 HP Insight Remote Support Advanced Remote Support Software Manager User Guide (October 2011, 5900-1728)
Remote Support Software Manager User Guide
Chapter 2: Modifying Settings
3. Enter the Domain, User, and Password for a member of the Administrators group.
4. Click Submit to apply the changes.
5. Return to the Credentials window and click Verify Saved Credentials to verify that the credentials
are correct.
Modifying the Synchronization Schedule
Remote Support Software Manager (RSSWM) package updates can be scheduled in the Synchronization
window. The Synchronization Schedule is a predefined time when RSSWM is allowed to contact HP to
retrieve software updates and synchronize with HP. Data retrieved can include downloading and installing
package updates, if allowed by the Update Policy.
To modify the Synchronization Schedule:
1. Start RSSWM by clicking Start → All Programs → Hewlett-Packard → Remote Support
Software Manager → Remote Support Software Manager User Interface.
2. In RSSWM, select Options → Synchronization. The Synchronization window appears.
Figure 2.5. RSSWM Synchronization Window – Synchronization
3. In the Synchronization section, choose a time to apply updates from the dropdown menus.
4. Select the day(s) of the week that you want to apply updates. Updates will be applied on these day(s)
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