A.05.70 HP Insight Remote Support Advanced Release Notes (June 2012, 5900- 2129)

HP-UX operating systems

For HP-UX, this is enabled by the installation of an Advanced Configuration Collector (ACC) on your

managed server. The following services can be enabled and delivered by your HP Account Support team:

 Revision and configuration management Provides improved problem diagnosis time and accuracy

through configuration details and change reports. It also prevents potential downtime through

configuration comparison and analysis reports.

 Assessments including Patch, firmware, configuration analysis etc. Proactively analyzes systems for

patch, firmware and configuration irregularities, simplifying maintenance activities and saving time.

 System Health Check assessments Minimizes unscheduled downtime due to proactive management of

your systems’ health.

 Performance analysis Provides you with a performance snapshot of your servers over time. This

service is not enabled by default as it needs to be configured by your HP Service Account team to

meet your specific needs.

 Availability analysis Enables you to benchmark the availability of your servers over time.

Hardware:

 Any HP Integrity Superdome

 Any HP Integrity rx-Series server

 Any HP 9000 (PA-RISC) server

Operating system:

 HP-UX 11i v1 (11.11)

 HP-UX 11i v2 (11.23) for IA/PA

 HP-UX 11i v3 (11.31) for IA/PA

Applications on your end-point HP-UX server:

 System Management Homepage (SMH) 2.2.6.2 or higher

 HP-UX Apache-based Web Server for HP-UX 11i v1 and v2 only (prerequisite for SMH)

NOTE: The software bundle hpuxwsAPACHE is required for HP-UX 11i v1 and v2 it is

recommended that the entire hpuxwsAPACHE is installed. The hpuxTomcat and hpuxWebin

software bundles are not required.

IMPORTANT: Please ensure that the following patches must be applied after SMH Version

2.2.6.2 has been installed on the end-point device from which you intend to collect configuration

data:

 For HP-UX 11i v1, please ensure that PHSS_36869 is installed

 For HP-UX 11i v2, please ensure that PHSS_ 36870 is installed

 For HP-UX 11i v3, please ensure that PHSS_36871 is installed

SMH Versions A.2.2.7 and later do not require additional patching.