A.05.70 HP Insight Remote Support Advanced Release Notes (June 2012, 5900- 2129)

NOTE: HP ProLiant WS460c G6 Workstation Blade support requires HP Insight Management

Agents for Windows Server 2003/2008 v8.3 or higher, which is available for download from

http://h18013.www1.hp.com/products/servers/management/im-

agents/downloads.html?jumpid=reg_R1002_USEN

HP BladeSystems solutions

 HP BladeSystem Matrix

NOTE: HP BladeSystem Matrix is a packaged data center infrastructure with server blade,

storage, and network connectivity and resources that can be monitored as individual component

from an external CMS. However, HP recommends using the integrated CMS solution where

available. For details, please see the BladeSystem Matrix Compatibility Chart available at

http://www.hp.com/go/matrixcompatibility

HP E5000 Messaging Systems

HP E5000 Messaging Systems support is available for:

 HP E5000 G1

 HP E5000 G2

Full support for HP E5000 Messaging Systems solution will require HP Insight Remote Support

Advanced A.05.70 or higher.

Selected non-HP Servers

HP Insight Remote Support Advanced provides monitoring support for selected non-HP servers. This is

available to customers with a HP multi-vendor support or HP Integrated Support Management services

contract.

IMPORTANT: Monitoring support for non-HP servers requires special attention to server

entitlement data. The serial and product numbers that are discovered by HP SIM do usually not

match the serial and product number listed in the HP support contract. For a detailed description

of how to configure remote monitoring for your eligible non-HP servers through HP Insight

Remote Support Advanced, please contact your HP Account Support team to setup the

customization for your delivery.

IBM AIX server

The Multi-Vendor and Application Adapter (MVAA) and the Multi-Vendor Monitoring depot for IBM AIX

are required to allow break-fix hardware monitoring for IBM AIX servers. The operating system specific

software package Multi-Vendor Monitoring depot for IBM AIX is downloaded by the Remote Support

Software Manager (RSSWM) to your CMS for onward distribution to your monitored IBM AIX servers.

Hardware:

 IBM System p (pSeries or RS/6000)

Operating System support:

 IBM AIX 5.2 ML 5200-07 or higher

 IBM AIX 5.3 ML 5300-03 or higher

 IBM AIX 6.1