A.05.70 HP Insight Remote Support Advanced Release Notes (June 2012, 5900- 2129)

IMPORTANT: If basic configuration collections are required for servers running any supported

Linux operating system, SNMP Providers need be installed and enabled since WBEM Providers

do not currently support basic collections. The only exception is the SUSE Linux Enterprise Server

11 operating system which requires HP Insight Management WBEM Provider installed and

enabled. There is currently no support for basic configuration collections.

NOTE: Before installing or configuring HP Insight Remote Support Advanced refer to the

following Web site for revision levels. See the Linux User’s Guide:

http://docs.hp.com/en/5991-2731/5991-2731.pdf.

NOTE: Agent support for the rx5760 was dropped in Red Hat Enterprise Linux 4.

Windows Managed Systems:

 Microsoft Windows Server 2003 Datacenter Edition

 Microsoft Windows Server 2003 Enterprise Edition

NOTE: HP Integrity Insight Management Agents are the only supported agents for Microsoft

Windows 2003 operating systems.

Also ensure that you have the Event Log Monitoring Collector (ELMC) installed on the monitored

device as this is required for event monitoring in addition to the agents or providers.

NOTE: HP always recommends installing the HP Integrity Insight Management Agents or HP

Integrity WBEM Providers from the HP Integrity Support Pack for Windows rather than installing

the agents alone. For more information, visit www.hp.com/go/integrity/windows.

 Microsoft Windows Server 2008 R2 including Service Pack 1

 Microsoft Windows Server 2008 with SP1 or higher

IMPORTANT: Microsoft Windows Server 2008 operating system support requires the installation

and enablement of HP Insight Management WBEM Providers (WMI) on the monitored device. It

does not support the SNMP protocol.

IMPORTANT: Support for Windows 2008 and Windows 2008 R2 is limited to the full server

version only and is not available for the core version as much of the required software is

unavailable for this version.

NOTE: HP always recommends installing the HP Integrity Insight Management Agents or HP

Integrity WBEM Providers from the HP Integrity Support Pack for Windows rather than installing

the agents alone. For more information, visit www.hp.com/go/integrity/windows.

OpenVMS Managed Systems:

 OpenVMS V8.2-1 or higher

IMPORTANT: OpenVMS 8.4 operating system support requires the installation of HP Insight

Remote Support Advanced A.05.60 or higher. For more information, visit the OpenVMS

hardware support chart at http://h71000.www7.hp.com/openvms/hw_supportchart.html

NOTE: See also the Power and Cooling device monitoring chapter of this document for

additional HP Rack-Mountable and Tower UPS monitoring capabilities.