A.05.70 HP Insight Remote Support Advanced Release Notes (June 2012, 5900- 2129)

Compatibility with other HP SIM plug-ins

The HP Insight Remote Support Advanced software is compatible with all HP Systems Insight Manager (HP

SIM) plug-ins that are included as part of the HP Insight Software suite.

NOTE: Compatibility with any virtual management plug-ins does not imply that the CMS is

supported in a virtual environment, but does allow management and monitoring of virtual

servers.

Compatibility with Storage Essentials

Storage Essentials (SE) is supported to connect to the same server that HP SIM and Insight Remote Support

Advanced (Insight RSA) are installed, with the following requirements:

1. Storage Essentials (SE) is only supported on a separate server to the CMS onto which it is connected

because of performance consideration

2. SE is only supported if the following product versions are installed.

a) HP Insight Remote Support Advanced version A.05.60 or higher

b) Storage Essentials version 6.1 or higher

c) Command View EVA version 9.1 or higher

d) HP Systems Insight Manager version 6.2 or higher

IMPORTANT: It is recommended because of known issues, if an upgrade of HP SIM or SE is

performed, then after both upgrades are completed, that you should delete the EVAs devices

from HP SIM (not Storage Essentials) and re-discover them. See the Known issues section below

for more details.

Monitored server device requirements and

recommendations

The following products are supported by HP Insight Remote Support Advanced as monitored devices.

Please see the table in Appendix A for the appropriate providers to be installed and configured by

hardware and operating system version.

HP ProLiant Servers

The following HP ProLiant servers and their attached devices including Modular Smart Arrays (MSA) are

supported when HP Insight Management (IM) Agents revision 7.1 or higher or HP Insight Management

WBEM Providers revision 2.2.0.0 or higher are installed on these servers. It is strongly recommended that

you upgrade to the latest Insight IM Agent and WBEM Provider versions as some models are only

supported with a later version.

 ProLiant BL Server Blades (p-class, c-class) including

o HP ProLiant BL2x220c G6

o HP ProLiant BL260c G6

o HP ProLiant BL280c G6

o HP ProLiant BL260c G7

o HP ProLiant BL490c G7