A.05.70 HP Insight Remote Support Advanced Release Notes (June 2012, 5900- 2129)

Support is only provided on a VMware ESX or ESXi supported HP ProLiant server utilizing 32-bit or 64-bit

VMware Guests running Windows Server 2003 or 2008.

IMPORTANT: Support is provided for a static Virtual Machine (VM) environment only. Static in

this case means that the device needs to be tied to a single ProLiant server, server running

VMware ESX or ESXi, to be allocated a static IP address to work correctly and should not be

moved.

VMware vCenter features that are not supported on a Virtual Machine based Central

Management Server includes VMware vMotion, VMware Fault Tolerance, VMware Distributed

Resource Scheduler (DRS), VMware High Availability (HA), VM cloning, and VM copying.

IMPORTANT: If you want to learn more about VMware support with HP Insight Remote Support,

refer to the Clarifying VMware operating system support with HP Insight Remote Support

whitepaper available at www.hp.com/go/insightremoteadvanced-docs.

VMware ESX operating system support for the Event Log Monitor Collector (ELMC) for x86, x64 Windows

servers to run together with Command View EVA on the Central Management Server requires the

installation of HP Insight Remote Support Advanced A.05.50 or higher.

IMPORTANT: VMware ESXi is currently not a supported operating system for Command View

EVA. For details, see the HP StorageWorks Enterprise Virtual Array compatibility reference

document, available from the HP Business Support Center web site at

http://www.hp.com/support/manuals:

1 Under storage, click Storage Software

2 Under Storage Device Management software, click HP Command View EVA Software

3 Under General Reference, click HP P6000 Enterprise Virtual Array Compatibility Reference

Supported Central Management Server hardware

 Any HP ProLiant x86 system with Insight Management Agent or WBEM Provider support

 Any HP ProLiant x64 system with Insight Management Agent or WBEM Provider support

 HP StorageWorks X1800 Network Storage System with Insight Management Agent support

 HP StorageWorks X3800 Network Storage System with Insight Management Agent support

Refer to the ProLiant managed servers section for more details of Insight Management Agent or WBEM

Provider support.

NOTE: ProLiant 100 Series servers, with the exception of the newly added ProLiant G6 1x0

Series servers, are not supported as a Central Management server to host HP Insight Remote

Support Advanced since they do not offer a diagnostic monitor agent to monitor themselves.

They are also unlikely to be powerful enough to support anything but the smallest of monitored

environments.

NOTE: ProLiant 1x5 series servers are not supported as they do not have any diagnostic agent

support to monitor themselves.

NOTE: While HP Netserver platforms are supported as CMS devices for HP Systems Insight

Manager, they are not supported as a CMS for HP Insight RSA usage.

NOTE: You must have administrative rights on the CMS and in HP SIM to access both the HP

Remote Support Software Manager and the Remote Support Configuration and Services option.

NOTE: HP Insight Remote Support Advanced is not supported in a clustered HP SIM/CMS

environment.