A.05.70 HP Insight Remote Support Advanced Release Notes (June 2012, 5900- 2129)

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Optional Remote Support end point server software to enable application monitoring
These operating system specific software depots are downloadable by the Remote Support Software
Manager (RSSWM) to your CMS for you to distribute to your monitored end point server to enable
application monitoring:
 Application Monitoring depot for HP-UX IA
 Application Monitoring depot for HP-UX PA
This software works in conjunction with the centrally installed MVAA software component hosted on the
Central Management Server (CMS) and is required to enable the TAM-S and CCMon services on these
servers.
NOTE: See the Integration of TAM-S and CCMon Services section of this document for more
details.
Optional Remote Support end point server software to enable multi-vendor hardware monitoring
These operating system specific software depots are downloadable by the Remote Support Software
Manager (RSSWM) to your CMS for onward distribution to your monitored non-HP server to enable
break-fix hardware monitoring:
 Multi-Vendor Monitoring depot for IBM AIX
 Multi-Vendor Monitoring depot for Sun Solaris
This software works in conjunction with the centrally installed MVAA software component hosted on the
Central Management Server (CMS) and is required to enable break-fix hardware monitoring on these
selected non-HP servers.
Central Management Server prerequisites
The HP Insight Remote Support Advanced software requires that the Central Management Server (CMS) is
an HP ProLiant Microsoft Windows based system. During HP SIM 6.2 or higher installation, you will have
the option to install the HP Insight Remote Support Advanced software. All other pre-requisites are as
specified in the Release Notes for the HP SIM 6.2 or higher Windows Central Management Server.
IMPORTANT: The Insight Remote Support Advanced (Insight RSA) A.05.60 software release or
higher are the only versions that are supported with the HP SIM 6.2 release or higher. See the
Support Matrix section below for which versions of HP SIM are supported with which versions of
HP Insight RSA.
It is recommended that the CMS is a dedicated server to host the HP SIM and HP Insight Remote Support
Advanced software. In addition, the CMS needs to monitor itself for potential problems. This requires the
installation and configuration of the appropriate HP Insight Management Agents or HP Insight
Management WBEM Provider. Refer to the ProLiant managed servers section for more details. Operating
system and hardware model support are specific to the CMS as follows.
Although it is not mandatory, HP strongly recommends that the HP Insight Remote Support Advanced
Central Management Server is covered by a warranty, HP Care Pack Service or HP support contract
obligation.
The Central Management Server is a critical component of this solution so keeping it in a healthy
condition is of prime importance to ensure effective monitoring.
Supported Windows operating systems
 Microsoft Windows Server 2003 Standard or Enterprise Edition for x86 with SP1 or higher (running
on x86 or x64/AMD64 platforms)