A.05.70 HP Insight Remote Support Advanced Release Notes (June 2012, 5900- 2129)

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Proactive services improvements
The following items are new or changed tabs available under the Options menu as part of Remote
Support Configuration and Services:
A new version of the Remote Support Configuration Collector (RSCC), containing new and improved
collection templates versions V05.70.00 for HP-UX, SAN, and storage are available with this release
and the details of what is now collected, can be viewed from the Data Services tab.
o The new HP-UX collection templates will not be applied automatically to the Advanced
Configuration Collector until you request it in the Components tab.
NOTE: It is strongly recommended that you update to the latest version of the HP-UX collection
templates for HP-UX servers as soon as possible, since this enables your HP Account team to
deliver to you new enhanced reporting introduced with this release.
Miscellaneous
Web-Based Enterprise Services (WEBES) v6.3 is the recommended analysis component for the Insight
Remote Support Advanced A.05.70 software. WEBES v6.3 is available via the Remote Support
Software Manager (RSSWM) and fully replaces previous WEBES versions. We strongly recommend
you to allow the automatic update of these software components on your Central Management Server
to benefit from new product and operating system support.
NOTE: With this release, some versions of the HP Insight Remote Support Advanced, WEBES and
HP SIM software are no longer supported. Please see the Support section in this document for
more details.
Software components
The HP Insight Remote Support Advanced software includes a number of components as follows:
Remote Support Software Manager (RSSWM) is installed on your Central Management Server when you
install the HP Insight Remote Support Advanced software. Its role is to download all of the compulsory and
recommended components listed below and their updated versions as they become available. The level of
automation is under your control.
Compulsory Remote Support Central Management Server software components:
According to the software management options you selected, these software components are downloaded
by RSSWM and are compulsory to allow communication with HP, contract and warranty entitlement
capabilities and to provide onsite analysis.
Remote Support Client
Remote Support Common Components (MC3)
Remote Support Eligible Systems List
Web-Based Enterprise Services (WEBES)
Remote Support Configuration Collector (RSCC)
Remote Support P4000 Integration module
IMPORTANT: These components are compulsory to allow remote monitoring and proactive
services.