A.05.70 HP Insight Remote Support Advanced Release Notes (June 2012, 5900- 2129)
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IMPORTANT: IPv4 networking protocol is the only supported version. Currently, IPv6 is not
supported.
In November 2010, HP replicated its Insight Remote Support infrastructure at an additional HP data
center to provide more resilient access for the Remote Support Client (RSC) and Remote Support Software
Manager (RSSWM). This enhancement uses Global Server Load Balancing (GSLB) to implement
redundant access. More details are available in the HP Insight Remote Support Advanced and Remote
Device Access Security Overview document available at http://www.hp.com/go/insightremoteadvanced-
docs.
New Central Management Server support
The following operating systems, hardware device, and application support has been added to the HP
Insight Remote Support Advanced supported list with this release:
Support for HP Systems Insight Manager (HP SIM) 7.0 for the Central Management Server
IMPORTANT: If you have installed HP SIM 7.0, then version A.05.70 of HP Insight Remote
Support Advanced is the minimum supported requirement. However, it is always recommended
installing the latest version. See the Support Matrix section below for details.
New increased product coverage for Managed Systems
Increased product coverage for managed systems is dependent on the installation of the Insight Remote
Support Advanced A.05.70 software package and its subcomponents.
New customers will automatically install and benefit from this new version, made available through a new
Install Then Manage (ITM) depot from Software Depot. Existing customers will be able to view the
availability via the HP Remote Support Software Manager (RSSWM).
In each release of the HP Insight Remote Support Advanced software new updated intelligent rules are
incorporated to improve analysis and automatic diagnosis for existing products. These are supplied
automatically and are not listed specifically in these Release Notes.
Additionally, the HP Insight RSA A.05.70 release supports the following new products:
HP ProLiant server support
New HP Insight Management WBEM Providers and HP Insight Management Agents version support
o HP SNMP Agents for Red Hat Enterprise Linux v8.7
o HP SNMP Agents for SUSE Enterprise Linux v8.7
o HP Insight Management Agents for Windows Server 2003/2008 v8.7
o HP Insight Management WBEM Providers for Windows v2.8
Additional HP ProLiant operating system support
o Red Hat Enterprise Linux 6.0 (AMD64, EM64T, x86)
o VMware ESXi 5.0 operating system support for monitored HP ProLiant servers
New HP ProLiant Gen8 servers
o HP ProLiant BL460c Gen8 servers
o HP ProLiant DL360p Gen8 servers
o HP ProLiant DL380p Gen8 servers
o HP ProLiant ML350p Gen8 servers
o HP ProLiant SL230s Gen8 servers