A.05.70 HP Insight Remote Support Advanced Operations Guide (October 2011, 5900-1727)

8. In the Edit System Credentials section of the screen, click the Show advanced protocol credentials
link and then select the WBEM/WMI tab. You can now set specific WBEM/WMI credentials for this
managed system or you can use the global default you set in the previous steps. Just verify that the If
these system credentials fail, try other credentials that may apply... check box is selected and
click OK.
1.4 Checking Contract and Warranty Support Levels for Added Managed
Systems
This section is a series of validation steps to verify that your managed systems, configured for Remote Support,
are currently communicating the correct Entitlement information to the HP Support Center.
This section, and the Contract and Warranty task described within, cover a functionality of HP SIM that
allows you to check the entitlement status of any system in your enterprise against HP's current entitlement
information for your own informational, reporting, and planning business purposes. This is different from the
Remote Support Entitlement Check explained in Section 2.3: “Running a Remote Support Entitlement Check”,
in that the Remote Support Entitlement Check (RSEC) functionality validates that events submitted by an
eligible system will pass entitlement and be monitored by the HP Support Center for support purposes only.
1. In the HP SIM User Interface, from the upper horizontal menu, select Tasks & Logs → View All
Scheduled Tasks.
20 Overview