A.05.70 HP Insight Remote Support Advanced Operations Guide (October 2011, 5900-1727)

entitlement status. Unless you uncheck the

Enable Remote Support Systems upon Discovery

check box, all

further eligible discovered systems are then added to the

Remote Support System List

Eligible Systems are identified in the

A.05.70 Insight Remote Support Advanced Release Notes

available

at http://www.hp.com/go/insightremoteadvanced-docs. Eligible systems are not necessarily entitled to be

monitored.

NOTE: Be advised that maintaining the default, which enables all eligible systems identified in HP Discovery,

means that ALL eligible systems will be enabled for Remote Support upon Discovery. HP recommends

maintaining the default (if necessary, Insight Remote Support Advanced services can subsequently be disabled

for individual systems by means of the Entitlement tab). The alternative is disabling the default so that

Insight Remote Support Advanced does NOT automatically enable all newly discovered eligible systems.

This alternative requires that you manually enable any new managed systems for Remote Support services.

1.1.7 HP Privacy Statement

You have the choice to receive or decline communications from HP. The default is blank, or

opt out.

Please

read the privacy statements and determine the best choice for your unique business.

1.1.8 Submitting Updates for the Remote Support Client

Once you have modified your details as described in the preceding subsections, click Submit Updates

and Register.

You only have to register the client once. Subsequently you can update the information you provided under

the Settings tab and save it using the relabeled Submit Updates button.

1.2 Adding Individual Managed Systems

Complete the following steps for each individual system for which you require HP Remote Support.

IMPORTANT: The completion of all available information is required for managed systems to entitle for

both

event monitoring

and

configuration collection. Additionally, you must complete this configuration for

your managed systems before you add them to a SAN or other HP SIM collection.

1. Log into HP SIM on the CMS.

2. Select Options → Remote Support Configuration and Services.

14 Overview