A.05.70 HP Insight Remote Support Advanced Managed Systems Configuration Guide (October 2011, 5900-1726)

Managed Systems Configuration Guide
Chapter 11: Integrity Superdome 2 Server Configuration
n Customer-Entered product number – The product number of the complex reported by the OA in
Step 2 of this section.
Note: This field populates automatically after HP SIM discovers the OA and is overwritten by
manual data entry. Do not overwrite this field with new information in the System Properties
page.
7. Click Tools & Links, select the Edit System Properties link and enter the Contract and Warranty
Information field values for the OA to entitle the OA to send service events to HP.
8. WBEM Providers running on the Superdome 2 partitions will also send events to the CMS. Because
the partitions are different network entities (different IP names and addresses) than the OA, they also
need to be entitled and enabled to enable Insight RSA to send their events to the HP Support Center.
Repeat the following steps for each Superdome 2 partition discovered in Step 4 above:
a. Click the All Systems link in HP SIM, locate and click the System Name link for the Superdome
2 partition.
b. Click Tools & Links, select the Edit System Properties link and enter the Contract and
Warranty Information field values for the partition to entitle the partition to send service events
to HP.
9. Browse to Options → Remote Support Configuration and Services. When the Remote Support
Configuration and Services page opens, select the Entitlement tab.
10. Click Synchronize RSE. When the synchronization process finishes, click Refresh. You should see
the Active Superdome 2 OA and all discovered partitions listed in the Remote Support System List
table.
WEBES 6.3 WS-Man Configuration
After HP SIM discovers the Superdome 2 and you configure its system properties, verify the information
has been updated in WEBES. On the CMS, perform the following procedure:
1. Log on to the System Event Analyzer (SEA), Start → Programs → Hewlett-Packard Service
Tools → System Event Analyzer → System Event Analyzer. If you are logging on to the CMS
from another system, open a Web browser and type the following URL: https://CMS_
FQDN:7906, where CMS_FQDN is the Fully Qualified Domain Name or IP address of the CMS.
2. Go to the Managed Entity page in WEBES and verify that the page has been updated with the newly
discovered Superdome 2 OA and partitions. This may take a few minutes after HP SIM discovery
completes. WEBES 6.3 will populate the Managed Entity page with the Active OA using information
it collects from HP SIM, including the Managed Protocols. The new OA entry may be highlighted in
orange.
3. On the Managed Entity page, select the Superdome 2 OAs and verify the WBEM protocol dropdown
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